“Laura Champe Mitchell was able to get a handle on all of the day-to-day tasks involved in managing iapps’s business operations. She was an
incomparable asset to us and we’re extremely pleased that we took advantage of her exceptional commitment, relentless attention to detail and discipline.”

Miles Fawcett
president, iapps

When you're running a small, or even mid-size business, your time is best spent on core business activities like product development, client projects and new business development. Your time is too valuable to spend on operations and office management, but why add overhead when you don't need or want a full time staff person? Xcapacity can handle any or all of your business administration, so you have plenty of time to focus on the things that drive your business's growth.

Our services include:

  • Office management, setting up filing systems, office & file organization, creating admin manuals
  • Accounts receivable and payable management, setting up QuickBooks, assistance with invoicing and bill paying
  • Human resources advice & management, consultation about policy creation, compensation plan assistance, creating basic HR documents, employee manuals, interviewing & hiring, onboarding new employees, management of temporary help
  • Vendor research and management for operations needs, including security companies, housekeeping and cleaning services and construction or repair
  • Paperwork, letters, complaints, bulk mailings, special mailings such as holiday cards or gifts for clients
  • Business planning assistance, consultation and facilitation for developing business strategies, goals and objectives, business plan development and writing


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